PRIVACY POLICY
PRIVACY POLICY
Effective Date: August 26, 2026
Last Updated: August 26, 2026
Wellness Bridge Foundation respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit wellnessbf.org, request support, participate in a program, make a donation, register for an event, volunteer, subscribe to communications, or otherwise interact with us.
By using our website or submitting information to Wellness Bridge Foundation, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION COVERED BY THIS POLICY
This policy applies to information collected through:
• The Wellness Bridge Foundation website.
• Online support-request and contact forms.
• Program applications and assessments.
• Volunteer applications.
• Donation and fundraising pages.
• Event registrations.
• Email and text-message subscriptions.
• Surveys and feedback forms.
• Direct communications with our team.
Some programs, events, and third-party services may have additional privacy notices or consent forms.
2. INFORMATION YOU PROVIDE TO US
Depending on how you interact with Wellness Bridge Foundation, we may collect the following information:
Contact Information
• Name.
• Email address.
• Telephone number.
• Mailing address.
• Preferred method of contact.
Support and Program Information
When you request support or participate in a program, we may collect:
• The type of assistance requested.
• General information about a cancer diagnosis, chronic illness, treatment, recovery, or caregiving needs.
• Appointment and scheduling information.
• Transportation or meal-service needs.
• Accessibility or language preferences.
• Caregiver or emergency-contact information.
• Program eligibility information.
• Relevant communications and service notes.
Please provide only the information reasonably necessary for us to evaluate or coordinate your request.
Donation Information
When you make a donation, we or our payment processor may collect:
• Donor name and contact information.
• Donation amount and frequency.
• Tribute or memorial-gift information.
• Payment and transaction details.
• Communication preferences.
Wellness Bridge Foundation does not directly store complete payment-card information when a third-party payment processor handles the transaction.
Volunteer and Partnership Information
We may collect:
• Volunteer application information.
• Employment or professional background.
• Availability and areas of interest.
• References.
• Training and screening information.
• Organization and business contact information.
• Partnership or sponsorship interests.
Event Information
When you register for an event, we may collect:
• Registration details.
• Team or participant information.
• Emergency-contact information.
• Accessibility needs.
• T-shirt or apparel size.
• Event participation preferences.
• Consent selections included with the registration.
Communications
We may retain messages, emails, form submissions, survey responses, testimonials, and other communications you send to us.
3. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
• Internet Protocol address.
• Browser and device type.
• Operating system.
• Pages visited.
• Date and time of access.
• Referring website.
• Links selected.
• General website usage and performance information.
We use this information to maintain the website, understand how visitors use it, improve accessibility and performance, and protect against fraud or misuse.
4. SENSITIVE AND HEALTH-RELATED INFORMATION
Some support requests and programs may involve health-related or otherwise sensitive information.
We use this information only as reasonably necessary to:
• Review a request for assistance.
• Determine program eligibility.
• Coordinate approved services.
• Communicate with participants and caregivers.
• Connect participants with appropriate resources.
• Meet program, grant, safety, or legal requirements.
Access to sensitive information is limited to authorized individuals who need it to perform their responsibilities.
Wellness Bridge Foundation is not a healthcare provider. Not all health-related information submitted to us is governed by the Health Insurance Portability and Accountability Act, commonly known as HIPAA. When HIPAA or another privacy law applies to particular information or an organizational relationship, we will follow the applicable requirements.
Do not use a general website form to report a medical emergency. Call 911 or contact an appropriate medical professional.
5. HOW WE USE INFORMATION
We may use collected information to:
• Respond to questions and messages.
• Review support requests.
• Coordinate transportation, meals, care navigation, and other services.
• Administer programs and events.
• Communicate with participants, caregivers, donors, volunteers, and partners.
• Process donations and provide receipts.
• Manage volunteer applications and placements.
• Develop partnerships and sponsorships.
• Send newsletters, event updates, and mission-related communications.
• Evaluate program effectiveness and community needs.
• Prepare internal, grant, and impact reports.
• Improve our website, programs, accessibility, and services.
• Protect participants, staff, volunteers, and organizational systems.
• Detect and prevent fraud, abuse, or security threats.
• Comply with applicable legal, financial, grant, and reporting obligations.
When possible, information used for public impact reporting is combined or de-identified so that individuals are not personally identified.
6. HOW WE SHARE INFORMATION
We do not sell or rent personal information.
We may share information in limited circumstances with the following:
Service Providers
We may use companies that help us operate our website, process donations, manage forms, send communications, coordinate transportation, deliver meals, register event participants, store information, or provide technical support.
These providers receive only the information reasonably necessary to perform their services and are governed by their own privacy and security obligations.
Program and Community Partners
With appropriate permission or when otherwise legally permitted, we may share relevant information with:
• Transportation providers.
• Meal-service providers.
• Healthcare or social-service partners.
• Community resource organizations.
• Program facilitators.
• Authorized volunteers or Care Companions.
• Other organizations assisting with an approved service.
We limit shared information to what is reasonably necessary to coordinate the requested support.
Legal and Safety Reasons
We may disclose information when reasonably necessary to:
• Comply with a law, court order, subpoena, or legal process.
• Protect someone from an immediate threat of serious harm.
• Investigate suspected fraud, abuse, or unlawful activity.
• Protect the rights, safety, property, or security of Wellness Bridge Foundation or others.
Organizational Changes
If Wellness Bridge Foundation merges with, transfers a program to, or works with a successor nonprofit organization, relevant information may be transferred as permitted by law and consistent with our charitable mission.
7. DONOR PRIVACY
Wellness Bridge Foundation respects the confidentiality of its donors.
We do not sell, rent, or trade donor names, contact information, or donation history.
We may recognize donors publicly only when permission has been provided or when the donor has not requested anonymity. Donors may ask to remain anonymous or change their recognition preferences by contacting us.
Payment processors and fundraising platforms may collect information directly under their own privacy policies.
8. COOKIES AND ANALYTICS
Our website may use essential, functional, performance, and analytics cookies.
Cookies may help us:
• Keep the website working properly.
• Remember visitor preferences.
• Understand website traffic.
• Measure the effectiveness of outreach.
• Improve website content and navigation.
• Identify technical or security problems.
You can control cookies through your browser settings. Disabling certain cookies may affect how some website features function.
Third-party services may also use cookies or similar technologies according to their own privacy policies.
9. EMAIL AND TEXT COMMUNICATIONS
You may choose to receive newsletters, event information, fundraising updates, or other communications.
You can unsubscribe from marketing emails by selecting the unsubscribe link included in the message.
You can opt out of text messages by following the instructions provided in the message. Standard message and data rates may apply.
Opting out of marketing messages does not necessarily prevent us from sending service-related communications concerning a request, donation, registration, volunteer role, or active program participation.
We do not sell or share mobile telephone information with third parties for their independent marketing purposes.
10. PHOTOGRAPHS, STORIES, AND TESTIMONIALS
We may share photographs, videos, participant stories, or testimonials only when we have obtained appropriate permission or another lawful basis for doing so.
Additional written consent may be required when content involves:
• A program participant.
• A patient or caregiver.
• A child or young person.
• Health-related information.
• A private event or service interaction.
You may contact us if you have questions about previously authorized content. Removal requests will be reviewed based on the applicable consent, publication, platform, and legal requirements.
11. CHILDREN’S PRIVACY
Some Wellness Bridge Foundation programs serve children, young people, and families.
Children under 13 should not independently submit personal information through our general website. A parent or legal guardian should contact us or complete the appropriate program form on the child’s behalf.
When a program collects information about a minor, we may require consent from a parent or legal guardian.
12. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include:
• Limiting access to authorized individuals.
• Using password-protected systems.
• Providing confidentiality and privacy training.
• Using secure third-party platforms.
• Reviewing access and information-handling practices.
• Maintaining policies for sensitive participant information.
No website, email system, electronic transmission, or storage method can be guaranteed to be completely secure. Please use care when sending sensitive information electronically.
13. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• Provide services and administer programs.
• Maintain participant, donor, volunteer, and financial records.
• Satisfy grant and reporting obligations.
• Resolve questions or disputes.
• Meet legal, insurance, tax, audit, and operational requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected. When information is no longer reasonably needed, we may securely delete, destroy, or de-identify it.
14. YOUR CHOICES AND PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to request:
• Access to certain personal information.
• Correction of inaccurate information.
• Deletion of certain information.
• A copy of information you provided.
• Withdrawal of certain permissions.
• A change to your communication preferences.
• Information about how your data has been used or shared.
Some requests may be limited by legal, safety, grant, financial, recordkeeping, or program requirements.
We may need to verify your identity before completing a request. Authorized representatives may also be required to provide evidence of their authority.
To submit a privacy request, contact us through the Contact Us page.
15. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites and platforms, including donation processors, registration systems, transportation providers, social media platforms, and community resources.
Wellness Bridge Foundation does not control the privacy or security practices of those third parties. Review their privacy policies before submitting personal, health, or payment information.
16. SOCIAL MEDIA
Information you post publicly on social media may be visible to others and is governed by the privacy settings and policies of the applicable platform.
Please do not post private health, financial, or identifying information on a public Wellness Bridge Foundation social media page.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our website, programs, technology, service providers, or legal obligations.
The updated policy will be posted on this page with a revised effective date. We encourage visitors to review it periodically.
18. CONTACT US
If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact Wellness Bridge Foundation through our Contact Us page: